How shipping works
Free shipping worldwide on every order over $49. Most orders arrive in about 8-10 days. We send the good stuff straight from our makers, so it is worth the short wait.
Straight facts, no fine-print games
Everything you'd want to know before you check out, in one place.
Most orders land within 8 to 10 days of ordering, wherever you are.
Under $49, a flat rate shows at checkout. No surprise fees, ever.
We ship to pet lovers around the world, because good pets live everywhere.
We email your tracking number the moment your order ships.
Want the formal version? Read our full Shipping Policy.
From click to happy tail
Three simple steps. You do step one, we handle the rest.
You order
You pick the good stuff and check out. We get the happy news instantly and start getting it ready.
We pack and dispatch
Your order is packed with care and dispatched, usually within 1 to 2 business days. Then we email your tracking.
It lands at your door
Your parcel travels to you, arriving in 8 to 10 days. Then comes the best part: a very happy pet.
Something not quite right?
We back every order. If a toy isn't the one, arrives damaged, or just isn't right, we'll sort it out with you. No complicated process, no forms to wrestle with. The full details live on our returns page.
See how returns workShipping questions, answered
The ones pet parents ask us most.
Do you ship internationally?
How do I track my order?
What if my order is late or goes missing?
Still got a question?
Shipping, returns, or anything else. Email us and a real hooman will get you sorted, usually within hours.
Email info@petbuckets.com
